Privacy Policy

At Performance by KinexLabs, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose and safeguard your information whenever you visit our website or purchase any products through our platform.

1. Information We Collect

We may collect the following types of information:

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through third-party payment gateways)
• IP Address
• Browser Information
• Device Information
• Cookies and Analytics Data

2. How We Use Your Information

Your information is used to provide a better customer experience and to improve our services.

• Process your orders
• Deliver purchased products
• Respond to customer support requests
• Improve website functionality
• Send important order updates
• Provide promotional emails (only with your consent)
• Maintain website security
• Prevent fraudulent transactions

3. Payment Security

All online payments are securely processed through trusted third-party payment gateways. Performance by KinexLabz does not store your complete debit card, credit card or banking information.

4. Cookies

Cookies help improve website performance, personalize your experience and analyze visitor traffic. You can disable cookies through your browser settings at any time.

5. Third Party Services

We may use trusted third-party services including payment providers, shipping companies, Google Analytics and marketing platforms to operate our business efficiently.

6. Data Protection

We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Your Rights

You have the right to:

• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data where legally applicable.
• Withdraw consent for marketing communications.
• Request information regarding how your data is processed.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information, please contact us immediately so that we can remove the information.

9. Health Disclaimer

The information, educational materials, wellness resources, and products available on Performance by KinexLabz are provided solely for informational and educational purposes.

Nothing on this website should be interpreted as medical advice, diagnosis, treatment, or a substitute for consultation with a licensed healthcare professional.

Always consult your physician or qualified healthcare provider before beginning any supplement, nutrition, exercise, or wellness program.

10. External Links

Our website may contain links to third-party websites for your convenience. Performance by KinexLabz is not responsible for the privacy practices, policies, or content of these external websites.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being published on this page. We encourage users to review this page periodically to stay informed about how we protect their information.

12. Contact Us